Testimonials
“Western engaged All The Ducks (ATD) in 2023 to provide service continuity across the Centralised E-Learning Administration System. The experience from the start was exceptional, providing a seamless customer experience engagement and confidence on solving the problem statement.
The ATD team showed diligence to understand the Western context ahead of developing strategies and options to achieving the key objectives. During this phase, ATD built healthy relationships with Operational teams by spending time, listening and understanding ways of working. The rapport ensured that ATD met all key milestones and expectations in a timely manner which culminated in the engagement concluding successfully.
Well done and thank you – Shane & the ATD team.”
— Mohan Visveswararajah, Program Manager – Digital Acceleration (DX), Information Technology and Digital Services (ITDS)
“I am delighted to provide this testimonial about our positive experience working with All the Ducks.
As part of our move to Canvas in 2021, we needed to redesign the management of course sites. This introduced new challenges for how to handle different processes and workflows when creating courses in the LMS. As part of this redesign process, knowing their experience working within the Higher Education sector, we sought the support of All the Ducks.
In the initial design phase, we developed a concept that would provide our Canvas administrators with a more modern, intuitive interface to create, manage, and copy course sites. Our academic staff also use the system to manage staff and publish courses when they are ready. By delivering a MVP, followed by iterative design phases we were able to use the system while testing new and improved features. This allowed us to refine the system as the project progressed.
The team from ATD remained in regular contact throughout the project to discuss challenges and refine the design. We met with the team on a regular basis and they were highly responsive to our input and suggestions.
Although we produced a number of resources to support staff with the change, early indications were that the tool was very intuitive to use with one academic commenting that it was all very straightforward and there was no need for the documentation. We are very happy with the end product and the project met our expectations.
Following the successful rollout of our new system, we have no hesitation in recommending All the Ducks.”
— Tammy Robinson, Manager, Learning Technologies, Learning Design and Teaching Innovation
“We developed a great partnership with All the Ducks to design and build a course management system. It was a pleasure working with All The Ducks who consistently demonstrated their commitment to quality, reliability, honest communication, and delivered a solution that perfectly balanced usability with functionality and exceeded expectations.”
— Kirsten McCann, Service Delivery Manager, Digital Technology Solutions
“All the Ducks developed a custom Blackboard building block for us. We are very happy with the work done. They were responsive, reliable, and went the extra mile to get the job done.”